Shipping & Delivery Policy

• Orders are processed within 2–3 business days, excluding weekends and public holidays.
• Orders placed on weekends or holidays will be processed on the next business day.

Domestic Shipping (India)

• Orders are shipped within 3 business days after processing.
• Estimated delivery time: 2–7 business days
• In some cases, delivery may take up to 15 days, depending on location and courier availability.

International Shipping

• International orders are dispatched within 5 days.
• Estimated delivery time: 7–25 days, depending on destination and customs clearance.
• Customs duties, taxes, or additional charges (if any) are the customer's responsibility.

Delivery timelines may vary based on:

• Product availability
• Delivery pin code
• Courier partner operations
• Weather, holidays, or customs delays

Some courier partners do not operate on Sundays or public holidays.

• Shipping charges are calculated based on order weight and delivery location.
• Free shipping is available on orders above ₹1,000 (if applicable).

• Orders are delivered to the address provided at checkout.
• If the customer is unavailable, the courier partner may attempt delivery up to two additional times.
• Delivery usually occurs between 9:00 AM and 6:00 PM.

• Once shipped, you will receive tracking details via SMS or email.
• Orders can be tracked through the "Track Order" section on our website.
• Tracking information may take up to 24 hours to update.

If tracking shows "Delivered" but you haven't received the order:

1. 1Check with family members, neighbours, or security
2. 2Wait until the end of the day
3. 3Contact us within 3 business days of delivery status

• Customers are responsible for providing accurate shipping details.
• Additional shipping charges may apply for re-delivery due to incorrect address information.