Return & Refund Policy

Last Updated: January 2026 · Snakzee Foods India Pvt. Ltd.

At Snakzee, we take pride in delivering fresh, high-quality snacks. Please read this policy carefully before placing an order.

Cancel within

4 hrs

of placing order

Report issues

24 hrs

after delivery

Refund in

5–7 days

business days

1Order Cancellations

Orders can be cancelled within 4 hours of placing the order, provided the order has not been processed or shipped.
Once an order is processed or dispatched, it cannot be cancelled.

To cancel an order, please contact us immediately.

Due to the perishable and food nature of our products, returns or exchanges are not accepted once the product is delivered.

Refunds are provided only in the following cases:

To request a refund:

Contact us within 24 hours of delivery
Share clear photos/videos of the product, outer packaging, and invoice/order details
Unboxing video is mandatory for claims related to missing or wrong products

Complaints raised after 24 hours of delivery will not be accepted.

No refund or exchange will be provided if:

Once approved, refunds will be credited to the original payment method
Refunds are processed within 5–7 business days, depending on your bank or payment provider
Cash on Delivery (COD) is not available

For questions, visit our Contact page or email support@snakzee.com